It’s a tough time to operate a fleet of vehicles while trying to manage a budget. The cost of gas is a well-known culprit. But it’s not the only fleet-based expense on the rise. According to a report by Automotive Fleet, costs will continue to escalate with lowered incentives on new vehicles, higher maintenance costs, and rising acquisition costs all contributing to the overall increase in spending. Still, as many field service management companies using fleet vehicles to reach their customers have learned, the right solution can be a game-changer. In many cases, that solution is fleet management software. We’re here today to talk about how and why.
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This year marks the 20th anniversary of that historical event. While a lot has changed over the last two decades, many utilities have yet to invest in technology to mitigate similar effects of a future emergency. In fact, a recent piece published by Industry Dive found that 68% of utilities have still not launched projects that deliver faster response during storms. At the same time, “70% of utilities cited their ability to invest and maintain a more resilient grid as a major concern for grid development over the next three to five years.” If there’s one thing that utilities recognize, it’s that adequate field service management is a necessary long-term investment. The good news is, this technology can be deployed quickly and cost-effectively.
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A lot goes into selecting a vendor during the field service management software evaluation phase. While price is always a consideration, key aspects of functionality, ongoing support, and future updates can also sway decision-makers. One part of the puzzle is whether the vendor offers an on-premise solution versus one hosted in the cloud.
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Historically, few people have ever mentioned municipal management as being on the cutting edge of technological innovation. Smart cities that utilize the internet of things, also known as IoT, are finding that advanced tech tools can improve the lives of residents and streamline city functions. Many of those same municipalities have started using asset management systems like those found within field service management software. This combination of IoT and asset management investments can simplify operations and extend the longevity of assets.
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Mobile workforce management is notorious for its complexities. One of the most challenging is that workers are indeed in the field. Managing a workforce of any kind is taxing, but overseeing one spread throughout a geographic footprint creates additional considerations. Technicians work independently of supervision and must be trusted to complete their work safely and…
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Businesses are always on the hunt for something that makes them better. While the best businesses stay at the top, the less successful attempt to catch up. In the field service industry, businesses often roll out new products or services to retain market share and/or gain ground. Others will try novel advertising practices to land…
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The Pareto principle, also known as the 80/20 rule, is a well-known concept. It describes how about 80% of all consequences come from 20% of causes. It’s commonly cited in regards to economics, computing, sports, and personal health. As Field Service News writes, it also applies to field service logistics. In areas of heavy congestion,…
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The details surrounding the country’s drinking water infrastructure seem almost impossible to believe. There are some 2.2 million miles of underground pipes delivering safe drinking water. It’s easy to imagine that maintenance and repairs are challenging. For example, it’s been reported that a water main break occurs every two minutes, contributing to the estimated 6…
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Like most industries, the field service management sector relies heavily on the supply chain, from production to delivery of parts and products. Assets that rely on a strong supply chain are often foundational to field service businesses. Unfortunately, most of what goes on in a supply chain is beyond the control of those businesses. As…
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