In 2015, U.S. utility companies spent over $100 billion on capital expenditures. The majority of those resources went specifically to investments in the grid. These companies poured money into assets and infrastructure, energy generation and distribution, and the slew of cutting-edge hardware and software. What’s more, utilities were projected to spend roughly the same amount…
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Work orders keep tens of millions of American workers in utilities, facilities management, HVAC, and other field services on track every day. “Work order management” refers to a company’s set of processes and procedures for handling work orders, from creation to completion. A work order management tool is a system or platform that a company…
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The presence of data affects our personal decisions daily. For instance, you’re likely to see someone in Florida leaving the house in the summer with an umbrella. Facts and statistics tell us that the Sunshine State isn’t always so sunny—particularly from June through August. As a result, Floridians have learned to prepare and adapt to…
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Of the 16 million new cars and light trucks sold annually in the U.S., nearly 20 percent are fleet vehicles. For the rental car companies, government agencies and private businesses who buy them, these vehicles are crucial for business operations. While businesses have long debated the financial merits of leasing versus buying vehicles, there are…
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Leading a team of geographically-dispersed employees? Now that’s a real challenge that can make overseeing your employees’ behavior nearly impossible. However, modern technology has made it easier to more effectively manage remote or field employees. For example, one of the most helpful tools you could add to your toolkit is a fleet tracking system. Modern technology…
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Fleet managers know: If there’s one feature that all utility companies have in common, it’s the importance of highly dependable, well-maintained vehicles. The transportation of technicians, engineers, and installation professionals is part of what makes field service possible. 3 Ways to Win A fleet manager who is willing to interpret data and adapt their fleet…
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The rise of the remote workforce has transformed fleet management. Legions of remote workers are operating company vehicles from dozens of disconnected locations. Keeping track of the daily details takes an incredible effort. Fleet managers do the hard work of analyzing costs and benchmarking budgets no matter the conditions. Now that remote workers are operating…
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Businesses across industries lean on third-party partners all the time. Vendors step in and solve problems that are outside the scope of businesses’ resources or expertise, lending their knowledge as needed. It’s the role that EnSight+ fills for our clients. One such job was for a client that installs utility equipment. This client needed highly…
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Field service managers are, in many ways, the glue that holds utility companies together. They oversee and keep track of a company’s technicians, engineers, repairmen, and linemen, giving them the direction, guidance, and support they need to carry out their day-to-day tasks. Below we’ll discuss four key field service manager responsibilities and why they’re important…
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All monitored by you, in real time. Are you ready to take control?