When it comes to mobile app development, the variety of devices and operating systems can make compatibility certainty a complex task. At EnSight+, we strive to simplify this for our clients. In this blog, we’ll delve into the differences between hardware manufacturers, OS versions, and device types, explaining how we ensure a seamless experience for your projects.
iOS vs. Android: The Basics
IOS:
- Consistency: iOS is developed by Apple and used exclusively on their devices, leading to a more uniform experience across devices.
- Update Cycle: Apple devices typically receive updates simultaneously, ensuring that most users are on the latest version quickly.
- Hardware: Limited to iPhones and iPads, which simplifies compatibility testing.
Android:
- Variety: Android is used by many manufacturers (e.g., Samsung, Google, LG), resulting in a wide range of devices with different specifications.
- Update Fragmentation: Android updates are rolled out by manufacturers, leading to varied adoption rates.
- Customization: Manufacturers often add their skins and features, which can affect app performance.
Android SDK 34 vs. Future SDKs
Android SDK 34:
- Current Standard: Offers the latest features and optimizations for developers.
- Compatibility: Ensures apps run smoothly on the latest devices.
- Security: Includes the latest security updates, protecting both developers and users.
- Mandatory Updates: Whenever a new version of the SDK is released as a mandatory update by Google, it cannot be rolled back to a previous version.
Future SDKs:
- Innovation: Future SDKs will bring new capabilities, improving user experiences and enabling more advanced features.
- Preparation: By staying up-to-date with SDKs, EnSight+ ensures our app remains compatible with new Android versions and devices as they are released.
Samsung vs. Google Pixel: Manufacturer Differences
Samsung:
- Customization: Samsung devices come with the One UI skin, which offers unique features and a distinct look.
- Hardware Variety: Samsung offers a wide range of devices, from budget to flagship models.
- Market Share: As one of the largest Android manufacturers, securing compatibility with Samsung devices is crucial.
Google Pixel:
- Pure Android: Pixel devices run a clean version of Android, providing a benchmark for app performance.
- Early Updates: Pixels are among the first to receive Android updates, allowing for early compatibility testing.
- Camera and AI: Known for their excellent cameras and AI capabilities, making them popular among tech enthusiasts.
Phones vs. Tablets: Device Type Considerations
Phones:
- Portability: Phones are carried everywhere, requiring apps to perform well in a variety of environments.
- User Interface: Smaller screens necessitate a different approach to UI design compared to tablets.
Tablets:
- Screen Size: Larger screens offer more real estate for complex interfaces and multitasking.
- Usage: Often used in more stationary environments, such as homes or offices, affecting app design and functionality needs.
Our Commitment to Device Compatibility
Many companies strictly adhere to a supported device list and refuse assistance if an unsupported device is used. However, EnSight+ takes a different approach. We are committed to making sure your experience with our system is as seamless as possible. If your device is not listed on our supported list, please provide us with each distinct model/manufacturer device you use for your project so we can properly support it. While EnSight+ will conduct tests free of charge, the hardware and any associated fees will be your responsibility. This commitment demonstrates our dedication to your success.
Support Eligibility Criteria
To guarantee the best experience, your device should meet the following criteria:
Supported Devices:
- Samsung S Series Smartphone
- Samsung S Series Tab
- Honeywell CT60
- Honeywell CN80
- iPhone 12 and newer models
Operating System: The device should be updated with one of the latest two OS versions. Support for the latest OS version begins on its release day.
App Version: The device must run the latest ENSIGHT+ application using the latest two SDKs provided by Google or Apple.
MDM Interference: The issue reported should not be related to Mobile Device Management (MDM) interference.
Hardware Versions: No FE or lite versions of hardware. For devices not meeting these criteria, an hourly support fee will be applicable for troubleshooting and support services.
At EnSight+, we are dedicated to providing top-notch support and ensuring your projects run smoothly across a variety of devices. By understanding the differences between hardware manufacturers, OS versions, and device types, we can better assist you in navigating the complexities of mobile app compatibility. If your device isn’t on our supported list, don’t hesitate to reach out. We are here to make sure you succeed, every step of the way. Click here to book a demo!
